My Client Did Not Receive Their Invite or Reset The Password?

When a client is invited into the app or attempts to reset their password please make sure they check their junk mail. 

We have also built a way that the coach can manually update a clients password. This allows you to send their username (their email) and password manually to avoid any frustration. In order to do this:

Step 1: Login to the web app at GrayInstitute.com and press Access Clients.

Step 2: Press the padlock to reset password